Gambling is meant to be fun. The moment it stops feeling that way — starts bleeding into your finances, your relationships, or your mental space — it has crossed a line. We take that seriously, and have built tools into the platform to help you stay on the right side of it.
A practical starting point is deciding what you are comfortable spending before you open a session, not after. Winning streaks feel great right up until they reverse, and chasing losses is the fastest way to turn an evening of entertainment into something you regret. If you notice yourself depositing more than you planned, or sitting at a game longer than you intended, those are signals worth taking seriously rather than pushing past.
Tools to Help You Stay in Control
Deposit limits are set directly from your account settings, with daily, weekly, or monthly caps to choose from. Reducing a limit takes effect straight away. Raising one comes with a built-in cooling-off window, giving you a pause before the change goes through. These are not hoops to jump through — they exist because players who use them from the start tend to have a better experience over time.
Session timers send you a notification after a period of play you define yourself. Reality checks show your net result during a session so you can see exactly where things stand. Neither of these stops you from playing. They simply put the information in front of you at a point where it is still easy to act on it.
Taking a Break
Cooling-off periods run from 24 hours up to six weeks. Your account goes quiet during that time and deposits are not possible. If you want something more permanent, self-exclusion removes that option entirely for the period you select. Once confirmed, it cannot be undone mid-exclusion, and we remove you from all marketing lists at the same time.
Gambling affects people differently, and some are more at risk than others. If it is affecting your life in ways that are hard to manage alone, outside support is worth reaching out for.
Support and Help Organisations
Players in the UK can reach professional support through the following organisations:
- GamCare — free advice, counselling, and a 24/7 helpline on 0808 8020 133
- BeGambleAware — information, practical tools, and referrals to treatment services
- GamStop — self-exclusion across all UK-licensed gambling platforms in one step
- NHS Gambling Support — medical advice and access to treatment options
Protecting Younger People
Under-18s are not permitted on this platform, full stop. If you share a device at home, parental control software is the most reliable way to keep gambling sites out of reach. Gamban and NetNanny both work across browsers and apps and operate independently of any account. They are worth setting up if there is any chance a younger person has access to a device you use.
Our support team is available 24 hours a day and knows how to handle these conversations properly. If you are concerned about your own gambling or someone close to you, reach out through live chat. We can walk you through your account tools, help set a limit, or start a self-exclusion. No judgement, just practical help.