Your personal information matters to us, and we take that seriously. This policy covers what we collect when you use our platform, what we do with it, who else sees it, and what you can do about any of it. Read it before you create an account.
What We Collect
Registration requires the basics: full name, date of birth, email address, home address, and phone number. When you deposit or withdraw, we also collect relevant payment details — whether that’s card information or a crypto wallet address. None of this is gathered for its own sake. We need it to run your account, confirm your identity, and meet the obligations tied to our gaming licence.
Beyond what you type in yourself, we pick up technical data automatically as you browse and play. That includes your IP address, browser type, device identifiers, time spent on the platform, pages visited, and what you click on. This data helps us keep things running properly, catch suspicious activity, and improve the platform for everyone who uses it.
How We Use Your Data
We use your data to process payments, manage your account, handle support requests, and send promotional information if you have agreed to receive it. It also feeds into identity checks, payment verification, anti-money-laundering monitoring, and watching for signs of problem gambling. That last point is not bureaucratic box-ticking — we take it seriously because it matters. Your data is never used for anything outside of what is directly tied to running this platform.
We do not sell your data to anyone. Some of it goes to third parties who help us operate: payment processors, identity verification providers, and cloud infrastructure suppliers. Each of them is bound by a contract that limits what they can do with it. If a regulator or law enforcement body requests data and has a legal right to it, we comply. That is the only circumstance in which it leaves our controlled environment.
Security and Retention
Data moving through our platform is protected by SHA-256 fingerprint encryption and TLS 1.2. On our end, personal information sits on secured servers with access controls that restrict who can open sensitive records. That said, no system is unbreakable. A strong, unique password and two-factor authentication are two steps you can take right now that will genuinely reduce your exposure.
We keep your data for as long as your account is open and for a defined period after it closes, since our licence requires us to retain certain records for a minimum time. Once the legal and operational reasons for holding that data are gone, we delete it properly rather than leaving it sitting in a folder somewhere.
Your Rights
You can ask to see the data we hold on you, have it corrected if something is wrong, or request deletion if we no longer have a legal basis for keeping it. You can also object to certain uses or ask us to pause processing in specific situations. Send a request to our support team and we will respond within a reasonable timeframe, in line with applicable data protection law.
This policy is updated when our practices change or when the law requires it. Significant changes come with an email notification or an on-site notice to registered users. Continuing to use the platform after an update counts as acceptance of the revised version. Checking back occasionally is a good habit if you want to stay informed about how your data is handled.